American International Gemologists
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Mission & Philosophy

Mission

As a global Gemological resource; AIG Labs, is dedicated to maintaining the integrity of the jewelry industry, our reporting process, and the interests of the consumer through continuing scientific research, education, groundbreaking resourcefulness and outstanding service.

 

AIG Labs over the past twenty years has focused on providing unequaled service to the jewelry industry, insurance companies, and to the consumer. It is very important to conduct our business with impartiality, and no influence from industry interests.

 

AIG Labs pays close attention to changes in synthetics, treatments, & technology in general that can or will affect the gem and jewelry industry. Considerable time and effort are allocated for research, equipment, and training to further expand our capability and proficiency.

 

Philosophy

American International Gemologists; AIG Labs, is a Gemological laboratory & Appraisal service focused purely on the requirements and goals of our clients. Our philosophy is based on a simple set of principles:

Personnel

Our personnel are our strength. We employ highly-educated and skilled Graduate Gemologists to provide our clientele with the utmost attention, and dedication. We care for and about our workforce and train them to keep apprised of advancements in the jewelry industry. Each employee is empowered to make decisions.

Honesty

We practice a relatively transparent business model, keeping our clientele fully informed through the entire Gemological evaluation and or Appraisal process and ensure that they understand the process and the reached conclusions. We strive for long-term relationships with each and every client.

Reliability

We meet or exceed our goals and promises; otherwise, we don’t make them. We take our commitments to our clients seriously. Adhering to our statements and promises is one of the rules upon which we were established.

Quality                                                                                  Quality of service is the foundation of our business. We use advanced tools and techniques to evaluate gems & jewelry. Our quality assurance department reviews all of our evaluations and appraisals to ensure that we deliver the right information.

Vision

With the rate at which the world of Gemology is changing, it is often difficult to know where the boundaries begin between natural gemstones, treatments, and synthetic gems end. Having AIG Labs as your Gemologist we will navigate through these changes for you and write evaluations and appraisals that meet or exceed current conditions. We see the world of Gemology through an advanced tech-savvy lens, in this way, we can provide our clients with cutting edge, impressive, and useful services.

                              


Office Hours: Monday thru Thursday 9:30am to 4:00pm
Give us a call, there may be appointments available today! 

American International Gemologists
2715 Edgeview Ct.
Newbury Park,CA 91320
Phone (805)499-3012  Fax (805)375-6560

info@aiglabs.com

 

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